Question 1

How do I request an appointment?

Accepted Answer

To request an appointment, complete our contact form or call our office at (609) 251-6947. A member of our team will follow up regarding availability and next steps.

Question 2

What should I expect at my first appointment?

Accepted Answer

Your first appointment is an opportunity to discuss your concerns, relevant history, goals, and what you hope to gain from services. Your clinician will answer questions, assess your needs, and collaborate with you on recommendations and next steps.

Question 3

Do you accept insurance?

Accepted Answer

DCPA currently participates with Aetna, UnitedHealthcare, Blue Cross Blue Shield, Cigna, AmeriHealth, Medicaid, and Independence Blue Cross. Insurance participation may vary by clinician and service. Please contact our office and your insurance provider to confirm eligibility, benefits, copayments, and coverage before scheduling. DCPA accepts insurance for certain therapy services; however, psychological evaluations are self-pay and are not billed to insurance.

Question 4

What is EMDR therapy?

Accepted Answer

Eye Movement Desensitization and Reprocessing (EMDR) is a structured therapy designed to help people process distressing experiences and reduce the emotional intensity associated with traumatic memories. Treatment is paced according to each client’s needs, readiness, and goals.

Question 5

Do you provide psychological evaluations?

Accepted Answer

Yes. DCPA provides clinical psychological evaluations to clarify diagnostic questions and support treatment or service planning, as well as pre-employment psychological evaluations for law-enforcement candidates. We do not conduct forensic, custody, or litigation-focused evaluations or provide court testimony.

Question 6

Do you offer telehealth appointments?

Accepted Answer

Yes. DCPA offers telehealth appointments when clinically appropriate. Availability may vary by clinician and the state where you are located. Dr. Robin J. Charleston is authorized through PSYPACT to provide telepsychology services to eligible clients located in participating PSYPACT states.

Question 7

What should I do if I need immediate support?

Accepted Answer

DCPA does not provide emergency or crisis services. If you or someone else is experiencing a mental-health crisis, call or text 988 for immediate support. If there is an immediate danger or medical emergency, call 911 or go to the nearest emergency department.

Resources & Support

Getting Started

Client Forms

Request an Appointment

Insurance & Payment

Mental Health Information

Depression

Anxiety Disorders

Trauma & PTSD

Frequently Asked Questions